Last Updated: 25 August 2025

At La Caverna Ristorante, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you place a meal order through our website. By accessing and using our website, you agree to the terms set out in this policy.

1. Information We Collect

We collect personal information that you provide when placing an order for meals through our website. This may include:

• Personal Identifiable Information (PII):
  • Full name
  • Contact information (email address, phone number)
  • Child’s name and grade level (for Lyford Cay International School)
• Payment Information:
  • Credit card details (processed through a secure third-party payment processor)
  • Billing address
• Order Information:
  • Meal choices
  • Special dietary requirements or preferences

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Process Your Orders: We use your personal and payment details to process and fulfill your meal orders, including delivering meals to the designated location.
• Payment Processing: Payment information is securely processed via a third-party payment gateway. We do not store your credit card details on our servers.
• Communication: We may contact you via email or phone for order confirmation, delivery updates, and any issues related to your orders.
• Customer Support: To address your inquiries and provide assistance related to meal orders.
• Marketing Communications (Optional): With your consent, we may send you promotional offers or updates about upcoming menu items or special events.

3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable safeguards to protect it. These include:

• Encryption: All sensitive information, including payment details, is transmitted over secure (SSL) encryption protocols.
• Third-Party Payment Processor: Credit card information is handled by a trusted third-party payment processor, which complies with the Payment Card Industry Data Security Standard (PCI DSS).
• Access Control: Only authorized personnel have access to your personal information to manage orders or assist with customer service.
• Data Storage: We do not store your payment details. Order information is kept only as long as necessary for transaction purposes.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following instances:

• With Third-Party Service Providers: To facilitate the processing of payments, fulfillment of orders, or customer support.
• To Comply with Legal Obligations: If required by law or to protect the rights, property, and safety of La Caverna Ristorante, Lyford Cay International School, or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience on our website. These technologies help us understand user preferences, improve website functionality, and provide relevant content.

• Cookies: Small files stored on your device to help us recognize your preferences and enhance your experience.
• Google Analytics: We may use Google Analytics to collect anonymous data on website usage, such as traffic patterns, to help improve our services.

You can adjust your browser settings to refuse cookies, but some features of the website may not function properly if cookies are disabled.

6. Data Retention

We retain your order information for as long as necessary to fulfill your order and comply with legal requirements. After that, your personal information will be securely deleted or anonymized.

7. Your Rights and Choices

As a parent or guardian, you have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you and your child.
• Correction: You may update or correct any inaccuracies in your information.
• Deletion: You may request that we delete your personal data, provided there are no legal obligations to retain it.
• Opt-out: If you no longer wish to receive promotional communications, you can opt out by following the unsubscribe link in any marketing email or by contacting us directly.

To exercise any of these rights, please contact us at [contact email or phone number].

8. Children’s Privacy

Our website is intended for use by parents or guardians of students at Lyford Cay International School. We do not knowingly collect or solicit personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. Please review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

La Caverna Ristorante
info@lacavernaristorante.com
(242) 601-0046

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